Designing for Agency in the Age of AI
Following Kenneth Schlenker's Attention is the New Intelligencetalk at SXSW London 2026, intO’s Head of Research, Laetitia Sfez, reflects on what the rise of AI means for attention, agency and human decision-making. As AI becomes increasingly embedded in the products and services we use every day, she explores why product and UX teams must think beyond efficiency and automation, and consider how intelligent systems can support human judgement without quietly replacing it.