The award recognises a business that doesn’t just speak about innovation, but demonstrates it across culture, operations, and impact. For Studio intO, it marks a milestone in a journey that began over a decade ago, when Founder and CEO, Joanna Brassett, launched a research practice to centre lived experience, global equity, and the realities of people everywhere.
“This award is a meaningful recognition of our belief that innovation must be designed with people, not just for them,” said Joanna Brassett. “We share it with our incredible global team, our clients, and every Local Researcher who has helped bring new perspectives to the table.”
A Research Agency Built Differently
Studio intO is a UX research agency working with the world’s most pioneering companies – including Google, YouTube, Amazon, Pinterest and Wise – to help design equitable, culturally relevant products, services, and systems.
Three defining features underpin its recognition:
A Decentralised Global Model
With a Central Team and a network of 140+ Local Researchers in more than 60 countries, intO delivers in-context research that surfaces authentic insight to counter default assumptions. Clients gain access to cultural fluency, nuance, and lived experience at global scale.
The Equitable AI Framework
Created by intO to support inclusive, bias-aware AI development, the framework has been adopted by teams at YouTube and Google to guide ethical, globally relevant AI design. Its triple-lens methodology is setting new standards in how research supports responsible technology.
From its Growth Lab and Local Lens insight series to adaptive formats like podcasts, daily bulletins and Miro boards, intO delivers research at pace, scaling complex, multi-market studies 40% faster than traditional models.
Our Equitable AI Framework has also been recognised by multiple other industry awards, including: 🏆 Forttuna Global Excellence Award | 🏆 UK Enterprise Award | 🏆 WIN Movers & Makers | 🏆 Global Agency Awards Finalist | 🏆 Tech Impact Awards – Ethical AI Leadership (announced late November)
Let’s talk
The WIN B2B Organisation award recognises how Studio intO is reshaping what global research can be; building a more agile, inclusive, and insight-rich foundation for responsible innovation.
If you’re working on AI, UX, or global product strategy and want to build solutions that resonate worldwide, we’d love to talk.
Get in touch with intO’s Commercial Director, Chloe Amos-Edkins, to discuss how our services can help you reach your ambitions.
Chloe Amos Edkins Commercial Director, Studio intO
Studio intO has won the 2026 AI Excellence Award for Ethical Decision-Making, recognising its work helping global tech companies design more inclusive, responsible AI systems. Through its Equitable AI Framework and a network of Local Researchers across 60+ countries, intO embeds real-world human insight into AI development, identifying bias, improving accessibility, and shaping products used by hundreds of millions of people worldwide.
Quantitative research promises clarity, but for global teams, it often delivers confusion. From survey fraud to cultural blind spots, traditional quant approaches are falling short. In this article, Studio intO’s Research Director, Laetitia Sfez, explores the growing crisis of confidence in quant research and offers a practical roadmap for doing it better. The piece highlights how culturally intelligent design, local context, and rigorous data integrity can turn quant from a blunt instrument into a strategic advantage.